Privacy Policy — happyg.org

Last updated: 20.11.2025

This Privacy Policy explains how happyg.org collects, uses, stores, and protects personal data when visitors access or use our psychological support platform. We follow the requirements of the General Data Protection Regulation (GDPR) and are committed to handling all data responsibly, transparently, and securely.

1. Data Controller

The data controller responsible for managing your personal data is:

happyg.org Team

Email: info@happyg.org

Address: CFQ3+76R - Al Muntazah - Zone 1 - Abu Dhabi

If you have any questions about this Privacy Policy or your rights, you can contact us at any time.

2. What Data We Collect

We may collect the following categories of personal data:

2.1. Data You Provide Directly

  • Name
  • Email address
  • Any information submitted through contact forms
  • Optional information you share during support requests or messages

2.2. Automatically Collected Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and similar technologies (see Section 8)

All automatically collected data is used only for security, analytics, and proper functioning of the website.

3. Purpose of Data Processing

We use personal data only for legitimate and clearly defined purposes:

  • Responding to messages sent via contact forms
  • Providing psychological support information
  • Improving website performance and user experience
  • Ensuring platform stability, security, and fraud prevention
  • Complying with legal obligations

We do not use your data for profiling or automated decision-making related to psychological assessment.

4. Legal Basis for Processing

Under GDPR, we process data based on the following legal grounds:

  • Consent — when you voluntarily submit a form or accept cookies
  • Legitimate interest — to maintain website security and functionality
  • Legal obligation — when required by law or regulation

You can withdraw your consent at any time by contacting us.

5. How We Store and Protect Your Data

We take extensive measures to safeguard your data:

  • Encrypted storage systems
  • Secure servers and restricted access
  • Continuous monitoring for security risks
  • No unauthorized third-party access

We keep your personal data only as long as necessary for the purposes for which it was collected.

6. Sharing Your Data

We do not sell, rent, or trade personal data.

Data may be shared only with:

  • Service providers strictly necessary for website operation
  • Legal authorities, but only when required by law
  • Analytics tools (in anonymised form only)

All third parties comply with GDPR and have signed required data protection agreements.

7. International Data Transfers

If data is processed outside the European Economic Area (EEA), we ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant safeguards

Your data is never transferred without proper protection.

8. Cookies & Tracking Technologies

happyg.org uses cookies to:

  • Ensure website functionality
  • Save technical preferences
  • Improve performance and navigation
  • Analyse aggregated, non-identifiable usage data

You can manage or disable cookies at any time through your browser settings.

A detailed Cookie Policy can be provided separately if needed.

9. Your GDPR Rights

You have full control over your personal data. Under GDPR, you may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion ("right to be forgotten")
  • Restriction of processing
  • Data portability
  • Objection to processing based on legitimate interests
  • Withdrawal of consent at any time

To exercise these rights, contact us at: info@happyg.org

We respond within 30 days.

10. Links to External Sites

happyg.org may contain links to external resources. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before sharing any data.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes take effect when published on this page. The "Last updated" date will always reflect the newest version.

12. Contact Information

For questions, corrections, or data rights requests, contact us:

Address:

CFQ3+76R - Al Muntazah - Zone 1 - Abu Dhabi

Support team:

happyg.org